In one word, yes!  There are still more Windows computers being used than Macs.  That means that the virus creators look to get more bang for their buck. Viruses may only be created for one type of format, Windows operating systems or Apple operating systems.  So, these evil-doers create a virus that will infect the most amount of systems, PC computers.  Creating the most havoc is their goal, and our end game here is to ensure you are protected against such maliciousness.

Nope!  99 out of 100 times we are able to remove the virus so you don’t have to worry about your precious files being erased.  The only time we have to reinstall Windows fresh is if your hard drive is failing or if your operating system is corrupted or damaged beyond repair.  As for the virus itself, let’s just say that we are a step ahead of the virus creators and believe there is no virus we cannot stop.  In essence, we can remove any virus.  But, if your operating system or hardware is totally belly up, well, there’s nothing anyone can do but reinstall Windows.  Even in the case of reinstalling Windows, we are typically able to salvage all your files.  So, whether we have to install Windows or not, we are also experts in data recovery.  So, fear not with Hardsoftnet Computer Help in Miami!

1. First, we inspect your computer and determine where the virus, trojan, rootkit, or other infection is coming in.  Where is the source?
2. Then, we will manually remove the virus.  This may be by removing it from Windows directories or other folders as well as the registry and start-up entries.
3. How we go about the manual removal process will encompass many actions:  deleting files, running proprietary utilities, virus scans, and an extensive testing process.
4. The timing usually takes a one to several hours, depending on the number of viruses and nature of the infection.
5. After the virus removal, we will install a 1-year complimentary subscription of virus removal software so you are protected going forward

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